Portuguese enterprises used more AI than the European average

  • ECO News
  • 13 April 2021

In 2020, 7% of enterprises with over ten employees across the European Union (EU) had already embraced AI, with Portugal above the European average (9%).

As technology advances, artificial intelligence (AI) is increasingly present in the daily lives of people and enterprises. Last year, 7% of enterprises with over ten employees across the European Union (EU) had already embraced AI, with Portugal above the European average (9%), according to Eurostat data published this Tuesday.

There are four main AI applications, and the same data allows us to understand the adherence to each one. Last year, 2% of European enterprises used applications to analyse data internally, while 1% analysed this data using speech recognition devices.

2% of enterprises used chatbots or virtual agents for chat services, while the same percentage used robots to perform certain cleaning tasks or other repetitive jobs.

Looking at the trend among all EU Member States, Ireland leads the way, with 23% of enterprises with over ten employees using one of these four forms of AI in 2020. Behind comes Malta (19%), Finland (12%) and Denmark (11%).

Portugal appears above the European average, in the seventh position, with 9% of enterprises making use of AI.

On the opposite side, the lowest percentages were observed in Latvia (2%), Slovenia, Hungary, Cyprus (3% each) and Poland (4%).